New Mack MD series to be supported by its body builder resources

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Mack Trucks announced its new Mack MD Series of medium-duty trucks will be supported by Mack’s body builder resources, ensuring the same level of support provided for its Class 8 vehicles.

The Mack Body Builder Support Team and the Mack Body Builder Portal offer customers, body builders and dealers the tools needed for a quick upfit process of truck bodies and equipment, the company says. Mack MD model information on the Body Builder Portal will be available beginning Sept. 1, 2020, timed for the start of full production of the MD truck series.

The Mack Body Builder Portal includes information, such as body builder manuals, wiring diagrams for electrical interfaces, Technical and Maintenance Council-recommended practices and information about diagnostic tools.

In 2015, Mack created its Body Builder Support Team, which includes a manager, focused on ensuring effective collaboration among body builders, dealers and customers during the truck ordering process.

“Mack is dedicated to meeting the specific needs of our customers, which often includes adjustments to ensure proper mounting and function of bodies,” says Jonathan Randall, senior vice president of North American sales.

“It’s imperative that we have a good team and system in place to ensure efficiency. Our Body Builder Support Team and online portal offer a wealth of knowledge and information to help with quality truck body installation and operation,” Randall says.

The Mack MD6, a Class 6 model, has a Gross Vehicle Weight Rating (GVWR) of 25,995 lb. and the MD7, a Class 7 model, has a GVWR of 33,000 lb. Both models are exempt from the 12 percent Federal Excise Tax (FET).

These new products will meet the needs of medium-duty trucking applications requiring dry van/refrigerated, stake/flatbed, dump and tank truck vocations. The MD6 model does not require a Commercial Driver’s License to operate for non-hazardous payloads, the company says.

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