Webb Wheel debuts live customer service feature for website

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Webb Wheel Products has added a new live chat feature to its corporate website.

Set to debut Monday, Aug. 17, the company says the feature is intended to improve customer support by providing fast, real-time communication via an online chat platform.

Webb Wheel says live chat will “enable users to instantly receive answers to their questions, thus enhancing the overall customer experience. This is a convenient alternative for customers who prefer online communication over traditional phone calls.”

The company says three options will be available to assist its customer base: Aftermarket Support, Dealer Support and Technical Support. Representatives from each department will be readily available to connect directly with the customer and quickly answer their questions.

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